Planning your trip

Choose the right listing, instant confirmation or Request to book, add guests, live tracking, special requests, flights and boat days.

16 articlesUpdated 2 November 2026

All 16 articles

How to choose the right listingWhat to check on a listing before you book a car, boat or jet: photos, features, operator profile, cancellation option and total price.Instant confirmation vs Request to bookWith instant confirmation you are booked as soon as payment clears. With Request to book, the operator has 12 hours to accept, or until 2 hours before the start.How to add guests to your bookingAdd the people travelling with you, book for someone else, and keep passenger numbers within the listing's limit.Accessibility and special requestsSet accessibility needs in your profile, check a listing suits you, and ask your operator for child seats or other requests.Planning a day on the water in LagosPlan a boat or yacht trip in Lagos: daylight rules, life jackets, what to bring and what happens if the weather turns.Planning a private charter flightWhat to sort before a private jet charter: route, passengers, baggage, ID and passports, and what happens on the day.How live trip tracking and sharing workFollow your trip live in the app and share a secure link with anyone you trust. They do not need a Pickup account.How to book a trip for someone elseBook a car, boat or jet for a colleague, client or family member. Choose a lead guest and share the trip so they know who is coming.Travelling with childrenHow children travel on Pickup: who must be with them, child seats, life jackets on boats and the rules for private flights.Travelling with pets and assistance animalsAssistance animals travel under our Service Animal Policy. Pets travel only if the operator agrees. Here is how to ask before you book.Booking more than one car for a groupMoving a group in Lagos? Book each car as its own booking, keep the details consistent and share each trip with the people waiting.Booking a chauffeur for a long dayNeed a car for a full day or longer? How driving hour limits work, how operators plan breaks, and how payment works on bookings of 7 days or more.Booking transport for a corporate eventPlanning cars, boats or flights for a conference, launch or retreat? How to organise bookings, invoices and dedicated event support.Baggage and weight on private flightsPrivate jets have strict weight and baggage limits set by law and by the aircraft. What to declare, what you cannot carry and why.What to expect on the day of your charter flightFrom arrival at the terminal to boarding: identity checks, security screening, timings and who makes the decisions on your flight.The passenger manifest for private flightsAfter you pay for a private jet, add every passenger to the manifest by the cutoff: what is needed, the share link, deadlines and what happens if someone is missing.

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In the app, open Profile > Help. Our AI assistant answers first. Tap Talk to a person to reach the team, or email support@pickupcharter.com with your booking reference. In an emergency, call 112 first.