Vehicle policies

What you can list, the licences each vertical needs, and the rules guests agree to on board.

11 articlesUpdated 2 November 2026

All 11 articles

What you can listWhat operators can and cannot list on Pickup Charter: chauffeur driven cars, crewed boats, AOC jet charter and unarmed security extras, always with your crew.Commercial licensing for carsThe commercial documents every chauffeur driven car and chauffeur needs on Pickup in Lagos, including hackney permit, chauffeur checks and age limits.Vessel and aircraft requirementsThe permits, inspection, NCAA AOC, operations specifications, insurance and crew Pickup needs before a boat or private jet listing can go live.Setting listing rulesHow to add and edit listing rules on Pickup, the starting rules for cars, boats and aircraft, and how to write a clear rule you can rely on.Guest conduct and rule breaksWhat Pickup operators and crew should do when a guest breaks a listing rule or puts safety at risk, what never to do, and how reports are handled.Insurance you must carryThe commercial insurance each Pickup operator must hold for cars, boats and jets, why it is a hard gate, and why Pickup itself does not sell insurance.How does Pickup check my insurance?How Pickup checks your insurance documents for cars, boats and aircraft, and what happens when a policy renews or lapses.How does Pickup's Lagos licence affect my business?What it means that car operators in Lagos work under Pickup's Service Entity Permit, and what you must do to stay compliant.What are the daylight and weather rules for boat trips?The rules every boat trip follows: daylight hours only, life jackets worn at all times, and the captain deciding when weather makes it unsafe.What are the rules on drugs, alcohol and weapons for crew?Zero tolerance for drugs and alcohol on duty, no weapons for chauffeurs and crew, and what happens when a credible report is made.What does Pickup expect on treating guests fairly?Your duty not to discriminate against guests, the lawful reasons you may decline a booking, and how to handle accessibility needs.

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